Data Controller
Michelle Storey - ICO certified
Collected Personal Data
All data will be stored appropriately and confidentially in line with ICO legislation.
Purpose of collecting data
Data is collected for client purposes only.
Office Address
8 Springfield Grove, Monkseaton, NE25 8SX
All appointments are confirmed by return of a signed agreement detailing all terms and conditions, along with a separate agreement for GDPR compliance. Business cannot commence without the return of these forms. You may request a copy of your agreements at any time by emailing info@michellestoreyva.co.uk. All documents will be retained for three years following the termination of the business arrangement, stored securely off-site for legal purposes.
Privacy Policy
This Privacy Policy ("Policy") outlines the types of personal information that Michelle Storey Virtual Assistant ("the Company") collects, uses, and shares when you use www.michellestoreyva.co.uk ("the Website"). By using the Website, you agree to the practices described in this Policy.
Information We Collect
Personal Information: When you use the Website, we may collect personal information such as your name, email address, phone number, and other contact details.
Usage Information: We may collect information about how you access and use the Website, including your IP address, browser type, and referring website.
How We Use Your Information
Provide Services: We use your personal information to provide the virtual assistant services you request through the Website.
Communications: We may use your contact information to communicate with you, send updates, respond to inquiries, and provide customer support.
Improvement: We use collected data to analyze and improve our services, website functionality, and user experience.
Information Sharing
We may share your personal information with third-party service providers who assist us in delivering our services and maintaining the Website. These service providers are required to protect your information and use it only for the purposes specified by us.
We may also disclose your personal information when required by law or to protect our rights, privacy, safety, or property.
Your Choices
You have the right to access, correct, update, or delete your personal information. You can do this by contacting us at info@michellestoreyva.co.uk.
You may opt out of receiving promotional emails from us by following the instructions provided in those emails.
Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or alteration.
However, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the security of your information.
Links to Third-Party Websites
The Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies if you visit them.
Children's Privacy
The Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us to remove that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Please check this page periodically for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@michellestoreyva.co.uk.
By using the Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Last updated 23/09/2024
Terms and Conditions of Use
These Terms and Conditions ("Terms") govern your use of www.michellestoreyva.co.uk ("the Website") and the services provided by Michelle Storey Virtual Assistant ("the Company"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.
Services
The Company offers virtual assistant services as described on the Website.
The Company reserves the right to modify, suspend, or discontinue any aspect of its services or the Website at any time without prior notice.
User Accounts
To access certain features of the Website, you may be required to create a user account.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
You must provide accurate and complete information when creating your account.
Payment and Billing
Payment for services will be conducted as described in your contract and agreed upon during the initial contact.
The Company reserves the right to change its pricing and payment terms at any time.
You agree to pay all fees and charges incurred through your account at the rates in effect for the billing period.
Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which can be found above.
Intellectual Property
All content, logos, and materials on the Website are the property of the Company and are protected by intellectual property laws.
You may not use, reproduce, distribute, or modify any content from the Website without the Company's written consent.
Termination
The Company reserves the right to terminate or suspend your contract and access to the Website for any reason, including violation of these Terms.
You may terminate your contract by providing written notice to the Company within the terms of your individual contract.
Disclaimer of Warranties
The Website and services are provided "as is" and "as available" without warranties of any kind, either expressed or implied.
The Company does not guarantee that the Website will be error-free or uninterrupted.
Limitation of Liability
The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
The total liability of the Company shall be limited to the amount paid for services.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.
Any legal action or proceeding arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.
Changes to Terms
The Company reserves the right to update or modify these Terms at any time. Any changes will be posted on the Website, and it is your responsibility to review these Terms periodically.
By using the Website and the Company's services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you have any questions or concerns regarding these Terms, please contact us at info@michellestoreyva.co.uk.
Last Updated: 24/09/2024
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